Customers

  • Utilities
    • There are over 3300 utilities in North America, and they are dealing with many challenges: flat or declining revenues, stress on energy supply due to environmental regulations, aging infrastructure, renewable energy integration and rising expectations from consumers for more visibility and more control of their energy usage. The Smart Grid can provide some help in transmission and distribution, but without a way to see and take actions beyond the meter, it is difficult to achieve their objectives. For the utility, the value realized includes demand management (demand response, capacity management, and peak load management), integration of renewable generation, and powerful ways to connect with and build enduring relationships with customers. For consumers, the benefits include remote audits, energy efficiency, asset optimization and timely awareness of opportunities for improvement.

      View Case Study
    • Case Study:

      Utility Distributor

      A Utility Distribution company faces resource adequacy capacity costs and peak demand charges if its reserved capacity limits are exceeded. If exceeded then these costs are applied for each day remaining throughout the remainder of the month. The critical peak charges can be significant.

      What IES Does

      IES’s smarter energy solutions are deployed within the Distribution Company’s residential and commercial customers. These services autonomously assess, and forecast capacity levels, as well as, determine opportunities for aggregating capacity & peak demand reductions. IES’s service remotely monitors and manages capacity and peak demand to planned levels.

      How

      IES’s IROMTM cloud-based, software platform gathers data in real-time from major in-premise load sources and equipment to automatically analyze, decide and direct actions that continuously manage energy loads to levels within established performance thresholds.

      The Value

      For a generic distributor: The managed control of 100,000 residences delivers a virtual peaking power plant producing between 250MW to 400MW of capacity at a unit cost of $100 per per kW and an avoided critical peak demand costs of up to $100 /kW.

      Hide Case Study
  • Community Property Managers
    • Community Property Managers, such as at military base housing and multiunit housing communities, face many challenges: reduced funding available, upward cost pressures, aging facilities and high customer expectations for reliable and low cost energy with customer visibility and empowerment. For these property managers, the IES platform delivers significant energy savings without compromising customer comfort or convenience, while providing risk assurance of the assets themselves. Both the manager and the consumer can see when equipment such as the HVAC unit or water heater is not performing as it should, and it can be repaired or replaced in advance to minimize the cost of repair, prevent unnecessary replacement, and take advantage of this knowledge to avoid catastrophic failure and get work done at an economical cost, often with rebates, sales or other cost reduction opportunities. And doing maintenance based on conditions rather than just on a time schedule reduces operations cost.
  • Community Choice Aggregators
    • Community Choice Aggregators (CCA) are being formed in many parts of the US where communities are seeking to act as "utilities without wires" and achieve goals important to them, usually including lower cost energy, more green power, more renewable energy, more local energy, microgrids, and community Distributed Energy Resources (DER) including local generation and storage. Most CCA consumers are also eager for more education and empowerment, and want advanced solutions including asset risk management, continuous home energy audits, lower energy usage and the ability to see and manage their energy usage. The portals and smart phone applications which are part of the IES Platform are perfect for CCA Consumers. In order to actually create and manage a CCA, a host of actions and vast amounts of data must be constantly acquired and acted on in real time, and the IES Platform is up to the challenge. While we tend to focus on the new host of data coming to utilities and CCAs from Smart meters and similar sources, there is a much larger set of data available from on-premise devices that can be rapidly acquired, analyzed, integrated and then used to provide immediate insights and actions to materially optimize each situation and drive important and significant financial and operational value for utilities and their customers, including premises, small and medium commercial properties, and institutional facilities, such as schools. These data sources, properly used, they can continuously assess and fine tune the assets at each property both adapting to the specific needs of the occupants as well as automatically adjusting to constraints posed by building equipment or environments. This process is one of mass customization, delivering proven, persistent outcomes across the utility as a whole.
  • Retail Energy Providers
    • Retail energy providers (REP) are engaged in fiercely competitive markets, with constant downward pressure on prices and increasing risk. Often viewed as a commodity by their customers, they are subject to churn and the cost of constantly acquiring or reacquiring customers. The IES managed end to end solutions can change the game for REPs: using IES' predictive load management capabilities, REPs can reduce the cost of insurance for peak periods, and can utilize the Peak Demand Response and Capacity Management functionality to develop new revenue streams and to reduce the total amount of energy used. These unique capabilities deliver more economic value for the REP, and provide the clear differentiation to reduce churn and drive customer loyalty.

      The REP may also elect to partner with IES, and IES can then bring the power of its commercial solutions to the REP's customers providing further savings, visibility and empowerment, and asset risk management.

  • New Community Property Construction Firms
    • As communities, builders, consumers and regulators at state and federal levels continue to move toward NetZero, NetZero Ready and other high performance home designs and construction, builders have a unique opportunity to incorporate, as part of their program, the sensors, communications and assets which are not only more efficient themselves, but add, for a negligible incremental cost, the ability, from the moment of occupancy, to allow the IES end-to-end cloud-based solutions start delivering all the solutions without the need for any incremental investment by the homeowner.
  • Commercial Property Portfolios
    • Any entity which has a portfolio of commercial properties can drive increased value through the IES Platform. This includes schools and other government buildings, campuses, business parks and any other groups of buildings under some level of aggregated management and control. Since commercial buildings vary widely in complexity, use, age, asset life cycle, status of controls and building automation and many other key parameters, these projects are addressed in a more customized process.